ORDERING
When you submit an order, it make take up to few days to receive confirmation. Please understand we are very busy and like to attend to each customer's needs.Therefore, your order processing may take a little longer.
We have been receiving many orders with cancellations lately. This slows us down and wastes our time.
When you order, please make sure that you definitely want to order, or you have enough money.
Otherwise, we look down upon cancellations and may not want to sell to you in the future.
These cancellations tie up merchandise that other people really do want. Please be responsible in your ordering.
If there is a problem, we would rather you tell us instead of just ignoring us and never saying anything. In most cases, we understand and can help you!!!
SHIPPING CONFIRMATION
Questions
any kind of questions are welcome to be asked.
please email to:
support@tokyo-archive.com
When your purchased item has been shipped out, we inform all customers EMS tracking # and you can check its delivery status from the website below:
www.usps.com/shipping/trackandconfirm.htm
WANT LIST
Want list formats are as follows:
In the Subject of your e-mail, please include the following:
WANT LIST: List of doujinshi or manga you are looking for. EX: WANT LIST: Sailor Moon - Serenity, Pluto, Trigun - Vash
In the Body of your e-mail, please include the following:
- Anime show/Game title
- Characters - Please describe your characters.
- Name of doujinshi circles
- PRICE RANGE ** this is important because we cannot look for your doujinshi without your price range. Please try to be realistic. We will not take advantage of your price range, but will try our best to come close to being within it.
- Any pictures, scans, links you have for descriptions of your doujinshi.
Please also realize that if you send a want list, it doesn't mean we will definietly find your cel(s).
Also, please send updates in case you have finally found some of your want list cels other places.
Email HERE to submit your want list.